Community Support Services

Transportation

  • Escorted transportation to medical appointments provided by volunteers in their own cars.  A fee is applied to cover gas costs for our volunteers, plus cost of parking if required, and varies depending on distance of trip but is less expensive than a taxi service.
  • Our free weekly grocery bus travels every Thursday to Metro in Bells Corners. Serves seniors living in designated high rise apartment buildings only.  Clients must be able to manage their grocery bags on the bus and get their bags from the lobby of their building to their apartment.
  • Our grocery/shopping van travels weekly to local grocery stores, Farm Boy, Carlingwood Shopping Centre and occasionally to Bayshore Shopping Centre.  A fee of $6 applies.

For further information on our Transportation services, visit the Transportation page under the Our Services menu item.

Home Help

Workers provide basic housecleaning, laundry and light meal preparation under the supervision of the client on a regularly scheduled or occasional basis.  Clients pay a small hourly rate.

Home Maintenance & Snow removal

Workers provide regular and/or occasional house and yard maintenance such as grass cutting gardening, snow removal, window washing, minor repairs, painting, etc.  Clients pay a small hourly rate.

Day program

A day-away program for seniors, operating two days a week at the Ron Kolbus Centre in beautiful Britannia Park.  Stimulating activities, nutritious lunch and after-lunch entertainment.  A small daily fee applies.

Luncheon Program

The Olde Forge hosts a luncheon every Wednesday from September to June from 11:30 to 2:15. It includes a nutritious hot lunch and an after lunch program. We give priority to seniors eighty and over and we can help with transportation from your home within our catchment area if necessary, but you do not have to live within our catchment area to attend.

Telephone Assurance

Volunteers telephone every weekday, to ensure your safety and well-being.

Friendly Visiting

If you have trouble getting out of your home and are feeling isolated, we will arrange for a regular weekly visit to be provided by a volunteer or please attend our friendship group on Friday mornings.

Foot Clinic

Foot care clinics are held every Thursday.  Foot care nurses will assess your foot care needs and provide the necessary nail cutting, callus filing, corn removal and foot care advice.  There is a $20 charge. We can help with transportation from residence within our catchment area. An appointment is required.

Income tax Assistance

Our volunteers provide free assistance in filling out income tax forms to seniors and persons with disabilities on restricted income during March and April.   Call for an appointment. This service offered to all Ottawa area residents.

Please Note that for some services a staff person will need to complete a home visit to assess needs and personal information will be collected such as D.O.B., address, phone and health card number as required by the Province of Ontario.